We use a third party review service to ask our clients about their experiences with Townsquare. In 6 months since starting this program we've received hundreds of reviews.
We take all feedback to heart and strive to improve client experiences every step of the way. 98% of our feedback has been positive. Below are some of those reviews.
To the right you'll see a video testimonial from one of our clients, Vicki, out of Austin, MN.
Just wanted to drop you a note to tell you how much I appreciate all you and your team have done for us in getting the website designed (and re-designed J) and working on our issues. People always tell us when we mess things up…we don’t often hear when we’ve done a good job…and you have done a really good job. Can’t wait to see how all the “cosmetic” touches to come enhance an already very pretty site!
You just keep rockin' it for us! Creating pages when needed, fixing little things so we remain professional looking, and being available to talk when we need to work through new creations. Thank you, thank you, thank you.
We run a very busy computer retail store, we do what we do and we do not do websites. We just didn’t have time to manage our social media. Townsquare has done a great job. More and more people are doing internet searches and we simply were not listed on the searches. We have seen sales increase by nearly 50% since going with Townsquare. Last month we grossed nearly 175k. That was a lot for our little business. Elk City has a population of about 25,000. I like the fact that we are not under a contract with them.
If I didn’t see results, I wouldn’t stay with them each month.
Katlin is awesome! She is creative, organized, and very willing to learn something new. She has an excellent understanding of social media, and she keeps up on the latest trends and newest changes. She gives great advice, but in a very nice way, and she's very willing to listen to the viewpoints of others. You are very fortunate to have Katlin on your team - as are we!!!!!
I would like to commend you for an outstanding job you have done for us so far. I know it's not an easy task, especially since you get bombarded over and over with: Kayla, can you add this - Kayla, can you add that - Kayla, can you change those, or move this to there, and so on.....The Pay Pal section at the bottom of the Events page looks great, so let's hope our members will find a way to use it, but I guess many people nowadays do. Thanks again for a job well done.
Your professional customer service to help me with my site and to know that you're available to help solve any issues I might have is GREATLY appreciated :). I will be sure and contact you if I have any problems. Kudos to you for doing such a great job !! Keep up the great work !!
PS- As a business owner or anyone for that matter it is very nice to receive a phone call / voice-mail calling to assure / assist customers with any issues that they might have.
You are as enthusiastic about my business as I am! When you told me how fast you could get my site ready to launch, my immediate thought was, "she's going to wish she hadn't over-promised, because there is NO way that can happen." But it did! And it looks great! Another big thing for me which I've told everyone I've dealt with is no one has made me feel like the IT idiot I know I am. You all seem to get that what I want to do is what I do, not technology. Thanks for all your hard work!
Kristen has been a joy to work with! She was able to take our wishes and goals of a new website and bring it to life in a matter of days! She has never flinched when we asked for the slightest change. Her guidance in maneuvering the site, as well as, the back end of the site so we can make changes and load photos and information ourselves, was very clear and easy to understand. Kristen has helped us to develop a much needed asset to promote our camp - the visual of all we do!
Working with David has been wonderful! I am so impressed with the service I have received from him! Everything is moving so fast and that's what I need to get my company up and running. It's so nice to see a company promise what they preach and then deliver. Something you don't get now a days. But David is quick to deliver and offers great ideas! Most of all, he takes the initiative and understands my vision for my business. He is a real pleasure to work with! I have already told a friend about working with him and Townsquare who will be going into business soon. She is very impressed and will be doing business with you and asking for David. Thank you so much! David is an asset to your company!
Megan rocks!!!! Love her and am, as a result, a big fan and advocate for TSI!!!! Yes..yes, Megan wowed me!! Great personality, wonderful team member for Townsquare and a true winner. Look forward to talking with her as she is always upbeat and eager to please!!
Brittany has done an excellent job helping and assisting us with our website and SEO. We have come a long way and now it seems to be working for us. She still helps me out with our site if I ask and gets things done very quickly. We are very happy with everything and working with Brittany is a big weight off my shoulders.
Liz is a joy to work with. I am a very busy person and she keeps me up to date on how our site is doing as well as updating it when I send her new pictures and information. She is very good at contacting me if she hasn't heard from me in a while, I really appreciate that.
Suzanne has been right alongside me and helped and supported me. I absolutely love my website!! Suzanne has been available just as she said she would. I will continue to be confident that she will stay with me moving forward.
I found Patrick to be extremely empathic with me and knowledgeable about SEO. He was always quick to pick up on my particular situation (too many websites) and excellent at coming up with solutions.
You are doing a great job for us! You are very prompt when I have a change or an issue with something. I really appreciate everything you do for me. Keep up the great work... Thank you!
You did great!! You seem passionate about what you do and it is reflected in the end result of the professional product that you have delivered to my client. Looking forward to working with you in future.
Sarah, you are a joy to work with. Enthusiastic and encouraging, you make the process of developing our site less scary and intimidating.
You are awesome. We are the busiest Facebook page in the area because of all the fun stuff you put out for us.
I felt like she understood where I was coming from and was equally as passionate about helping me build my business. Extremely personable, professional, courteous, and helpful.
Jimmy is always so thorough and pleasant to deal with~! He is a real gem. We always appreciate the time he takes to explain things to us, and our monthly updates. As a company who is not exactly savvy in the internet world, we appreciate having someone who can guide us.
I have spent the last few weeks working with Jessica on building my first professionally designed web page; I don't think I could say more than to say it is now the backbone of my business.
Jessica has been nothing but outstanding to work with!! I could not be more pleased!!
I have happy with your service Times 10! I couldn't do this without you! You are soooooo much help to us. Everything that I ask for you to do, gets done exactly the way we need it and so timely too. I love to visit with you also! Frank, my new director, is very impressed also! Thank You for ALL you do.
I love working with Tyler! He makes the process easy to understand and was able to get website up and running in days. He listens to what you have to say then is able to clearly translate that into what you need on your website!
My wife and I are new business owners and are new to this world of advertising. On our first conference call Brittany put our mind at ease by making us feel like she was a new member of our pizzeria. We look forward to working with her. Thanks Brittany and keep up the great work.
Sarah, thank you so much for getting me back on track. You are very knowledgeable in your field and you get things done quick. I look forward to be working with you.
I am certainly happy with our decision to let Townsquare Interactive handle our website needs. I look forward to seeing what changes and improvements we can make to the site, and trust TSI can help meet our online goals. They have been good for Danco Packaging and your business should consider them for your internet needs.
Thank you for your friendly and flexible attitude with me! I am amazed at how quick your response is. This has been a seven year journey to find someone truly interested in my website and it's operation. I will be a positive mouthpiece for you!
David has been fantastic. I have been sending him request after request for the past few days, and each request has been fulfilled within minutes, and beyond my expectations. The website looks great. This process has been painless because of him! Thanks David!
She is friendly and professional. This is all new ground for me, but Chrystal helped with details that will make all the difference - she listened to my ideas and my goals and fine tuned each step in the process to building a better web page for our business.
It has been such a great experience working with Megan. I asked for the wow factor and gave her total control to design my sites . Man did she deliver... Thanks! I have enjoyed working with you.
You have always been very efficient and quick to respond to any of my emails or questions. It has felt like i am the only client you have when i know that you have many to deal with thank you.
I have wanted to update our web page for so long and am very happy to see how easy your making it. Thank you for all your help.
You created a website that truly captured the essence of the company and the services we provide. We appreciate you listening to what we discussed and your creativity. We look forward to working with you on the completion of the website.
I am so pleased with your work and haste in high performance to meet my needs. I am very thankful God has led me to your company. I know it will be of great benefit to my business. I have been telling family and friends about the unique capabilities it has to incorporate into websites.. I look forward to working with you on a continual basis to keep my website one that people will want to look at often. Thank you for your professional work. I appreciate you. Blessings
Kyle is great to work with. We are very impressed. He is knowledgeable, obviously has lots of experience, and is very tuned in to understanding us as clients. Well done. We look forward to a long business relationship.