The journey from interested prospect to loyal customer involves a number of steps, each one requiring careful attention to the customer’s needs. Along the way, business owners need to convince prospects that their product or service resolves various pain points. But what are customer pain points, and what’s the best way to address them? Whether […]
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Did you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to keep your customers coming back again and again. Whether you run […]
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