As a small business owner, you may have dealt with chargebacks or are concerned about how they might affect your operations. But what exactly is a chargeback? It occurs when a customer disputes a charge through their credit card issuer, leading to a mandatory refund for that transaction. Grasping the implications of chargebacks is vital […]
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No matter what kind of small business you have, you rely on a steady stream of leads to keep customers coming through the doors. From HVAC, contracting, towing, roofing, and plumbing companies to law firms, med spas, and medical facilities, every business needs a healthy sales pipeline to convert more prospects into loyal customers. But what […]
Read MoreIf you run a small business, you must always find ways to boost revenue and grow your business. The most effective way of scaling your business is by upselling and cross-selling products or services to your customer base. Upselling and cross-selling increase revenue by increasing the average transaction value, while enhancing customer satisfaction through personalized […]
Read MoreAccording to the most recent Nielsen Trust in Advertising report, 89% of people trust word-of-mouth recommendations. The interesting thing about this dynamic is that consumers don’t necessarily need these endorsements to come from friends or family. Instead, they’re happy to get a referral from previous or existing customers of businesses. Referrals are one of the […]
Read MoreEvery business in the world was born out of a single idea. Maybe yours was to open a roofing business in your city. Or maybe you wanted to showcase your heritage’s culinary secrets in a restaurant. Whatever it was, that idea is the identity of your business—something you should be able to present to anyone […]
Read MoreSmall businesses are the beating heart of our economy. But let’s face it – competing with the big guys isn’t always a walk in the park. As a small business owner, you know the struggle. Bigger brands outbid you on paid ads, throw money at marketing like it’s nothing, and seem to have endless resources […]
Read MoreWhen it comes to running a business, how you get paid matters significantly for maintaining smooth operations and financial stability. Beyond conventional payment methods like checks and credit cards, ACH payments offer small businesses a powerful tool for financial management and operational efficiency. Below, you’ll find out everything you need to know about ACH payments […]
Read MoreYou know how hectic things can get if you’re a small business owner. When you only have a few employees, everyone wears multiple hats. You handle everything from sales to marketing to customer service and beyond. In the early days, with a handful of clients, it’s easy to organize things in a spreadsheet. But what […]
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