Currently Browsing: CRM

How Accounting Firms Can Benefit from CRM Software

Customer relationship management software is an invaluable tool that helps businesses manage their day-to-day operations and client communication. This type of software is particularly beneficial for accounting firms who need help streamlining communication, tracking invoices, and keeping up with mundane tasks. If your accounting firm doesn’t already have a CRM, you may find it challenging […]

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How Gyms, Fitness Studios & Personal Trainers Can Benefit from CRM Software

Small business owners who own a small community gym, HIIT training facility, or yoga studio can look forward to worthwhile benefits from investing in a customer relationship management platform. CRM software for gyms is an invaluable tool that can help you grow connections with current customers and connect with prospects. It’s a must-have to ensure […]

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What is a Sales Pipeline? A Guide For SMB Owners & Sales Leaders

No matter what kind of small business you have, you rely on a steady stream of leads to keep customers coming through the doors. From HVAC, contracting, towing, roofing, and plumbing companies to law firms, med spas, and medical facilities, every business needs a healthy sales pipeline to convert more prospects into loyal customers. But what […]

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How Restaurants Can Benefit from CRM Software

Did you know more than 90% of customers research restaurants online before visiting? If you’re a restaurant owner, you’ll want to do everything you can to impress customers at that moment to ensure they pick you over your competitors. The easiest way to keep customers engaged and impressed is to invest in easy-to-use restaurant CRM […]

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Overcoming Common Challenges in CRM Adoption

Customer relationship management software is a crucial tool all small businesses must invest in to keep up with technology advancements. These tools are designed to improve data compliance and help your team track customer communication. There are also built-in features that marketing, sales, and accounting can use to streamline workplace productivity. However, CRM adoption can […]

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How To Train Your Employees on a New CRM Software

Using customer relationship management (CRM) software has huge benefits for businesses, helping with lead generation and nurturing, conversions, and overall customer satisfaction. Research shows that businesses using CRM systems improve customer relationships, boost sales quotas, enhance productivity, and reduce labor costs. If you’re implementing a new CRM system in your business, it’s imperative to get […]

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11 Tips for Cross-Selling and Upselling Your Next Sale

If you run a small business, you must always find ways to boost revenue and grow your business. The most effective way of scaling your business is by upselling and cross-selling products or services to your customer base. Upselling and cross-selling increase revenue by increasing the average transaction value, while enhancing customer satisfaction through personalized […]

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How to Get High-Quality Referrals from Your Customers

According to the most recent Nielsen Trust in Advertising report, 89% of people trust word-of-mouth recommendations. The interesting thing about this dynamic is that consumers don’t necessarily need these endorsements to come from friends or family. Instead, they’re happy to get a referral from previous or existing customers of businesses. Referrals are one of the […]

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How to Automate Your Email Marketing: 5 Ways Automated Email Campaigns Can Grow Your Business

Email marketing is one of the most powerful and profitable marketing channels. With a well-thought-out campaign and marketing strategy, many businesses can look forward to a $36 return on every dollar spent. However, if you’re still spending countless hours developing, scheduling, and segmenting your campaigns, it could be a waste of valuable resources. That’s where […]

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How Home Remodelers Can Benefit from CRM Software

Home renovation is a dream for many homeowners. They may be thinking of upgrading a cramped kitchen into a chef’s paradise. Or transforming an unfinished basement into a cozy family hangout. Either way, these projects represent exciting opportunities for skilled remodelers. As a home remodeler, you play a crucial role in turning these dreams into […]

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