Currently Browsing: customer service

11 Holiday-Themed Marketing Ideas for Small Businesses

The holiday season is upon us, which means the gift-giving frenzy has commenced! Is your small business taking full advantage of all the marketing opportunities available to help you win over bargain-hunting shoppers? How about the opportunities to build brand awareness and ensure potential customers remember your business long after the holiday season is over? […]

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Take Your Client Relationship to the Next Level

by: Amy Hoglund Customer service (noun)- the assistance and advice provided by a company to those people who buy or use its products or services. As you’re reading this, think of the best customer service experience you’ve ever had. Was it great because the customer service representative was informative, quick to respond, and extremely friendly? […]

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