Consistent communication and next-level customer support can help e-commerce companies improve retention rates, boost sales, solve problems, and increase brand loyalty. If you’re struggling to keep up with the requests in your support inbox, you may want to invest in customer service software. Innovative tools like Gorgias can help you automate responses, personalize your communication, […]
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The short answer is yes. If you sell products or services, an e-commerce platform is an essential element to your online web presence. There’s more than 191.1 million online shoppers in the United States alone and over $703 billion being spent online shopping. Your business could be missing out on a great opportunity to meet the market […]
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