As a small business owner, you may have dealt with chargebacks or are concerned about how they might affect your operations. But what exactly is a chargeback? It occurs when a customer disputes a charge through their credit card issuer, leading to a mandatory refund for that transaction. Grasping the implications of chargebacks is vital […]
Read MoreCurrently Browsing: sales
No matter what kind of small business you have, you rely on a steady stream of leads to keep customers coming through the doors. From HVAC, contracting, towing, roofing, and plumbing companies to law firms, med spas, and medical facilities, every business needs a healthy sales pipeline to convert more prospects into loyal customers. But what […]
Read MoreIf you run a small business, you must always find ways to boost revenue and grow your business. The most effective way of scaling your business is by upselling and cross-selling products or services to your customer base. Upselling and cross-selling increase revenue by increasing the average transaction value, while enhancing customer satisfaction through personalized […]
Read MoreEvery business in the world was born out of a single idea. Maybe yours was to open a roofing business in your city. Or maybe you wanted to showcase your heritage’s culinary secrets in a restaurant. Whatever it was, that idea is the identity of your business—something you should be able to present to anyone […]
Read MoreSmall businesses are the beating heart of our economy. But let’s face it – competing with the big guys isn’t always a walk in the park. As a small business owner, you know the struggle. Bigger brands outbid you on paid ads, throw money at marketing like it’s nothing, and seem to have endless resources […]
Read MoreAs a small business owner, you wear many hats. Among your responsibilities is managing sales and keeping the pipeline full. While no software can replace the insight of an experienced sales executive or sales team, a customer relationship management (CRM) system comes close by tracking your leads and managing your follow-ups. When properly utilized it […]
Read MoreBy: Nick Felton What to say when someone asks “what do you do?” We’ve all had that awkward moment, right? When someone asks, “So what do you do for a living?”….Pause…”Well, we uh,…I build things”. And that’s where the conversation starts to fizzle out…Right from the beginning. It’s a situation many business owners have been […]
Read More