by Amy Hoglund What happens when a customer experience goes bad? Does it mean the customer is gone forever or is there a way to do some damage control and save them? We’re taking a deeper look into the recent study conducted by SDL that explains: “When customer service goes wrong, what’s the impact it has […]
Read MoreCurrently Browsing: Business Tips
by Amy Hoglund With social media taking a strong presence in today’s marketing world, it’s important to make sure you’re at least on Facebook- the largest social media network with 1.44 billion monthly users. Like many other things in life- like building a house for instance, it’s important for the foundation to be strong. This starts […]
Read Moreby Amy Hoglund Want social media FAQs and stats all in one place? You’re in luck! I’ve created a “Social Media Cheat Sheet” for you to keep handy, giving you a deeper understanding of the industry. Let’s start with the FAQs. Frequently Asked Social Media Questions Q: Why should my business be involved in social media? A: People are […]
Read Moreby Allie Papajohn Restaurant owners – it’s simple. Don’t hide from social media – embrace it! Being active on social media is crucial. Here’s the low-down. There’s a group of people widely known as “foodies” who, as restaurant owners, you want to tap into. They are going to be your brand advocates and new best […]
Read MoreBy: Jacob Robinson You became an entrepreneur for a reason. Maybe it was for freedom, to pursue your passion, or for the ability to make a difference? No matter the reason, you’ve undoubtedly found that although owning your own business has many perks, there are still tasks that must be done, that you dread doing. You […]
Read MoreBy: Joey Vachon A lot of times it’s easy for me to find myself pushing an agenda, rather than acknowledging a trust-building conversation with a human being. Ultimately, your perception creates your reality – and the same goes for your prospect. When two perceptions recognize a truth and align- it’s only then that a sale […]
Read Moreby Amy Hoglund With businesses trying to connect with their customers on social media, it’s extremely important to understand the behavior behind social media sharing. We’ve got some interesting (and fun) stats to share! What People Share This is the most vital information to know while you’re deciding what to post. Knowing this behavior will […]
Read Moreby Amy Hoglund The Social Media industry changes frequently. You have to keep yourself updated with industry news in order to keep up. This leaves busy small business owners scrambling to keep up. That’s where we come in! Here are a few common questions we receive often, with answers to help you have a […]
Read Moreby: Holly Czuba We live in a mobile world. Contractors spend 90%+ of their day on job sites. When they need something, they pull out their phone or tablet to get it done. We work with a number of contractors and have compiled a list of marketing tips, keeping in mind that mobile devices are […]
Read MoreBy: Jacob Robinson Do you have a website? Maybe you’re thinking about building a website for your business? Either way, you understand that as a general contractor, it’s imperative to have a high functioning website that can first be found, and second convert visitors into customers. Think of it this way- you would never install […]
Read More