Your Guide to Creating a Professional Voicemail Greeting

Are you tired of missing calls from potential customers who don’t leave voicemails? Recording a professional voicemail greeting for your business can change that. There are a few things you need to know to get started—here’s the fail-proof formula:

First, make sure your caller knows they’ve reached the right business.
“You’ve reached ABC Company.”

Next, let them know what information you need to better serve them.
“Please leave your name and number, and let us know how we can assist you.”

Finally, tell them when they can expect a call back.
“All calls will be returned within 24 hours. Thank you!”

Simple, right? Now that you know the three major components of a good voicemail message, follow these quick tips to record the perfect professional greeting:

  • Write it out on a piece of paper
  • Practice it a couple of times
  • Record it in a quiet place
  • Start over if you need to

Professional Voicemail Examples

Need some examples to help you get started? Here are some ideas—feel free to swap out the names and info for your own!

Example 1:
“This is the voice mail of John Smith at ABC Company. I can’t answer your call right now, but it is important to me. Please leave a message with your name and number, and I will return your call in the order in which it was received. Thank you, and have a good day.”

Example 2:
“Thank you for calling ABC Company. We are unable to answer the phone right now. Please leave a message with your name and contact information. We will return your call as soon as possible. Please note, calls received after business hours may not be returned until the next business day.”

Now that you’ve got some insight into how to record a professional voicemail greeting, write yours and get it recorded! You just might see an increase the number of missed calls leaving you messages.


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