In today’s digital age, customer relationship management software has become invaluable for businesses, from lawyers and healthcare providers to HVAC techs and towing operators. If you don’t have a CRM, you may find it challenging to keep up with your day-to-day. Documents, client communication, and invoices may be located on various platforms across the company. It’s also […]
Read MoreCurrently Browsing: CRM
If you’re in the roofing sector, you’re in a great place. With a market size of over $27 billion, the roofing industry is expected to grow by 4.5% annually over the next decade. At the same time, there’s increased competition as local roofers battle for business. According to the Better Business Bureau (BBB), the majority […]
Read MoreIf you own a local plumbing company, you know how important it is to maintain strong relationships with your current clientele. Repeat customers, referrals, and marketing campaigns are invaluable tools for boosting revenue and growing your business. But if you don’t have a CRM for plumbing companies, you’ll find it challenging to retain customers and […]
Read MoreAs a small business owner, nothing beats that moment when a client pays your invoice. It means your hard work and expertise are valued. Unfortunately, improper invoicing can turn that good feeling into a headache by wasting your time on paperwork and causing friction with clients. What should an invoice include? How can you save […]
Read MoreIf you work in the construction industry, you likely deal with many admin and customer relations tasks. Whether you’re sending out project updates, follow-ups, or scheduling new business, these everyday tasks are vital to your workweek’s success and must be handled accordingly. If you aren’t already using a customer relationship management system to track these […]
Read MoreAs a small business owner, you likely feel like you’re juggling a million things at once. Between managing your staff, keeping customers happy, and actually growing your business, there never seem to be enough hours in the day. It’s no secret that many small teams take on responsibilities beyond their job titles. The office manager […]
Read MoreAs an HVAC specialist, interacting with customers is an essential skill for success. Using software to help take your customer interactions to new heights can give your business a competitive edge. This article will explain CRMs and discuss the benefits of using CRM software for HVAC companies and how Townsquare Interactive’s business management platform can […]
Read MoreAs a small business owner, you work diligently to project a professional image in your business communications. Whether you’re in HVAC, towing, plumbing, roofing, contracting, law, medical services, or the restaurant industry, having a reliable and professional email system is fundamental to your business operations. With the right email management platform, you can put your […]
Read MoreIf your medical spa hasn’t adopted software solutions to enhance its operations and provide a better customer experience, you’re leaving money on the table. But with all of the different options on the market, where do you start? The technology that’s transforming the industry is customer relationship management (CRM) systems (online booking software). As the […]
Read MoreYou’ve just finished a job and feel pretty good about it. You did your best work; now it’s time to get paid. That’s the best part, right? The reward for a job well done! But here’s the thing. Getting paid can be a bit of a mess for many small businesses. There’s no real system […]
Read More