Currently Browsing: CRM

How Plumbing Companies Can Benefit from CRM Software

If you own a local plumbing company, you know how important it is to maintain strong relationships with your current clientele. Repeat customers, referrals, and marketing campaigns are invaluable tools for boosting revenue and growing your business. But if you don’t have a CRM for plumbing companies, you’ll find it challenging to retain customers and […]

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Business Invoicing Basics: 6 Items to Include on an Invoice

As a small business owner, nothing beats that moment when a client pays your invoice. It means your hard work and expertise are valued. Unfortunately, improper invoicing can turn that good feeling into a headache by wasting your time on paperwork and causing friction with clients. What should an invoice include? How can you save […]

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How Contractors Can Benefit from CRM Software

If you work in the construction industry, you likely deal with many admin and customer relations tasks. Whether you’re sending out project updates, follow-ups, or scheduling new business, these everyday tasks are vital to your workweek’s success and must be handled accordingly. If you aren’t already using a customer relationship management system to track these […]

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8 Benefits of Website and CRM Integration for Your Small Business

As a small business owner, you likely feel like you’re juggling a million things at once. Between managing your staff, keeping customers happy, and actually growing your business, there never seem to be enough hours in the day. It’s no secret that many small teams take on responsibilities beyond their job titles. The office manager […]

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How HVAC Companies Can Benefit from CRM Software

As an HVAC specialist, interacting with customers is an essential skill for success. Using software to help take your customer interactions to new heights can give your business a competitive edge. This article will explain CRMs and discuss the benefits of using CRM software for HVAC companies and how Townsquare Interactive’s business management platform can […]

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5 Features to Look For in a Business Email Management Service

As a small business owner, you work diligently to project a professional image in your business communications. Whether you’re in HVAC, towing, plumbing, roofing, contracting, law, medical services, or the restaurant industry, having a reliable and professional email system is fundamental to your business operations. With the right email management platform, you can put your […]

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How Med Spas Can Benefit from CRM & Booking Software

If your medical spa hasn’t adopted software solutions to enhance its operations and provide a better customer experience, you’re leaving money on the table. But with all of the different options on the market, where do you start? The technology that’s transforming the industry is customer relationship management (CRM) systems (online booking software). As the […]

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Get Paid Faster with Small Business CRM

You’ve just finished a job and feel pretty good about it. You did your best work; now it’s time to get paid. That’s the best part, right? The reward for a job well done! But here’s the thing. Getting paid can be a bit of a mess for many small businesses. There’s no real system […]

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How Towing Companies Can Benefit from CRM Software

Tow trucks have become a staple of modern life, symbolizing the helping hand when you need it most. Whether it’s pulling a car out of a ditch or towing a broken-down vehicle to the nearest garage, tow truck drivers are the unsung heroes of the road. But even towing business owners need help sometimes. Running […]

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5 Tips for Improving Customer Interaction Management

Customers are the heartbeat of any small business, making it essential to manage every aspect of the customer journey. With customer interaction management (CIM), small businesses can engage with their customers across various touchpoints, from initial interest to conversion, retention, and loyalty. CIM is particularly important for service-based businesses relying on extraordinary customer experiences for […]

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