Currently Browsing: CRM Software

5 Small Business Email Marketing Ideas for the Summer

Did you know that over 70% of Americans check their phones between two and five times per hour while on vacation? Summertime represents an opportunity for small businesses to make the most of customers’ high spirits, relaxed attitudes, and increased smartphone use. With so many people jetting off on vacation or basking in warmer weather and longer days, it’s […]

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Get Paid Faster with Small Business CRM

You’ve just finished a job and feel pretty good about it. You did your best work; now it’s time to get paid. That’s the best part, right? The reward for a job well done! But here’s the thing. Getting paid can be a bit of a mess for many small businesses. There’s no real system […]

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How Towing Companies Can Benefit from CRM Software

Tow trucks have become a staple of modern life, symbolizing the helping hand when you need it most. Whether it’s pulling a car out of a ditch or towing a broken-down vehicle to the nearest garage, tow truck drivers are the unsung heroes of the road. But even towing business owners need help sometimes. Running […]

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5 Tips for Improving Customer Interaction Management

Customers are the heartbeat of any small business, making it essential to manage every aspect of the customer journey. With customer interaction management (CIM), small businesses can engage with their customers across various touchpoints, from initial interest to conversion, retention, and loyalty. CIM is particularly important for service-based businesses relying on extraordinary customer experiences for […]

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Guide to Townsquare Interactive’s Business Management Platform: How It Works and Benefits Your Business

In today’s fast-paced business environment, efficiency is key. This is where Townsquare Interactive’s Business Management Platform comes into play—a software designed to help small businesses consolidate various operational processes in one convenient location.   Understanding the functionalities of this platform can significantly streamline operations, enabling business owners to close deals and process payments with greater speed […]

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What Data Should Your CRM Software Be Collecting for You?

In today’s increasingly digitized world, most small businesses require an efficient and reliable customer relationship management (CRM) system to help them streamline business operations, nurture valuable relationships with customers, and boost brand engagement. But is your CRM database collecting the right kinds of information? Are there any valuable CRM data categories you’re overlooking? To help […]

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8 Benefits of Using Invoicing Software for Your Small Business

Running a small business is no small feat, as you have to wear many hats. You’re the chief problem-solver, the customer service superstar, and, sometimes, the late-night accountant. After a long day of juggling tasks, managing your team, and trying to keep everything on schedule, dealing with invoices can feel like the last straw. But […]

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Top 5 Email Marketing Challenges Small Business Owners Can Face & How to Combat Them

With all the buzz surrounding social media, search engine optimization (SEO), and targeted ads, it’s easy to forget about one of the most reliable forms of digital marketing — email. With an average return on investment between $36 and $45 per $1 spent, email marketing is still a highly effective method to reach your target audience. […]

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Why Do Small Businesses Need Sales Software?

You know how hectic things can get if you’re a small business owner. When you only have a few employees, everyone wears multiple hats. You handle everything from sales to marketing to customer service and beyond. In the early days, with a handful of clients, it’s easy to organize things in a spreadsheet. But what […]

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8 Strategies for Small Businesses to Retain Their Customer Base

Did you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to keep your customers coming back again and again. Whether you run […]

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