You know how hectic things can get if you’re a small business owner. When you only have a few employees, everyone wears multiple hats. You handle everything from sales to marketing to customer service and beyond. In the early days, with a handful of clients, it’s easy to organize things in a spreadsheet. But what […]
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Did you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to keep your customers coming back again and again. Whether you run […]
Read MoreThe healthcare industry in 2024 faces complex challenges in managing patient relationships and operational tasks. At the heart of these challenges is the need for patient-centric care and engagement in delivering high-quality medical services. Numerous studies highlight the role of health information technology in shaping the industry’s success and longevity. Key among these tech tools […]
Read MoreIn today’s digital age, cash has become king for fewer and fewer transactions. For businesses of all sizes, accepting electronic payments is no longer an option but a necessity. Behind the seemingly simple swipe of a card or tap of a phone lies a complex world of payment processing systems. This article unveils the inner […]
Read MoreGetting paid on time is crucial for any small business, ensuring adequate cash flow and steady growth. However, managing the invoicing and payment process can be a daunting and time-consuming task. Fortunately, the rise of digital invoicing solutions like Townsquare Interactive’s business management platform has transformed invoicing for businesses of all sizes, streamlining this crucial aspect […]
Read MoreRunning a small business these days means wearing many hats. One minute, you’re managing day-to-day operations. The other, you’re trying to build customer relationships; it’s a constant balancing act. But what if you could leverage insights from your existing customer data to work smarter, not harder? Townsquare Interactive’s all-in-one business management platform is designed to help […]
Read MoreAre you leaving money on the table by neglecting your customer relationships? Your business’s success hinges on the strength of these connections. Without a robust Customer Relationship Management (CRM) tool in place, you could be missing out on valuable marketing opportunities. What is a CRM? Customer Relationship Management (CRM) tools are essential for small businesses […]
Read MoreLead management software is essential for developing a small business in any industry. Every opportunity matters in industries like HVAC, towing, plumbing, roofing, contracting, and legal services—albeit securing a new client or providing coordination between jobs. And that’s where lead management software can truly benefit your business. With features integrated into platforms like Townsquare Interactive’s […]
Read MoreHow to Optimize Your Email Marketing Strategies: 7 Email Marketing Best Practices for Small Business Owners
Email marketing gets a bad rap. People groan when they hear the term, thinking of overflowing inboxes crammed with spam messages. But done right, email marketing hooks new customers and reels in sales. In fact, it’s a game-changer for small businesses looking to boost sales and engage with their customers. With an impressive return on […]
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