As a small business owner, nothing beats that moment when a client pays your invoice. It means your hard work and expertise are valued. Unfortunately, improper invoicing can turn that good feeling into a headache by wasting your time on paperwork and causing friction with clients. What should an invoice include? How can you save […]
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If you work in the construction industry, you likely deal with many admin and customer relations tasks. Whether you’re sending out project updates, follow-ups, or scheduling new business, these everyday tasks are vital to your workweek’s success and must be handled accordingly. If you aren’t already using a customer relationship management system to track these […]
Read MoreAs a small business owner, you likely feel like you’re juggling a million things at once. Between managing your staff, keeping customers happy, and actually growing your business, there never seem to be enough hours in the day. It’s no secret that many small teams take on responsibilities beyond their job titles. The office manager […]
Read MoreAs an HVAC specialist, interacting with customers is an essential skill for success. Using software to help take your customer interactions to new heights can give your business a competitive edge. This article will explain CRMs and discuss the benefits of using CRM software for HVAC companies and how Townsquare Interactive’s business management platform can […]
Read MoreAs a small business owner, you work diligently to project a professional image in your business communications. Whether you’re in HVAC, towing, plumbing, roofing, contracting, law, medical services, or the restaurant industry, having a reliable and professional email system is fundamental to your business operations. With the right email management platform, you can put your […]
Read MoreIf your medical spa hasn’t adopted software solutions to enhance its operations and provide a better customer experience, you’re leaving money on the table. But with all of the different options on the market, where do you start? The technology that’s transforming the industry is customer relationship management (CRM) systems (online booking software). As the […]
Read MoreYou’ve just finished a job and feel pretty good about it. You did your best work; now it’s time to get paid. That’s the best part, right? The reward for a job well done! But here’s the thing. Getting paid can be a bit of a mess for many small businesses. There’s no real system […]
Read MoreTow trucks have become a staple of modern life, symbolizing the helping hand when you need it most. Whether it’s pulling a car out of a ditch or towing a broken-down vehicle to the nearest garage, tow truck drivers are the unsung heroes of the road. But even towing business owners need help sometimes. Running […]
Read MoreCustomers are the heartbeat of any small business, making it essential to manage every aspect of the customer journey. With customer interaction management (CIM), small businesses can engage with their customers across various touchpoints, from initial interest to conversion, retention, and loyalty. CIM is particularly important for service-based businesses relying on extraordinary customer experiences for […]
Read MoreIn today’s increasingly digitized world, most small businesses require an efficient and reliable customer relationship management (CRM) system to help them streamline business operations, nurture valuable relationships with customers, and boost brand engagement. But is your CRM database collecting the right kinds of information? Are there any valuable CRM data categories you’re overlooking? To help […]
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