In today’s increasingly digitized world, most small businesses require an efficient and reliable customer relationship management (CRM) system to help them streamline business operations, nurture valuable relationships with customers, and boost brand engagement. But is your CRM database collecting the right kinds of information? Are there any valuable CRM data categories you’re overlooking? To help […]
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Running a small business is no small feat, as you have to wear many hats. You’re the chief problem-solver, the customer service superstar, and, sometimes, the late-night accountant. After a long day of juggling tasks, managing your team, and trying to keep everything on schedule, dealing with invoices can feel like the last straw. But […]
Read MoreWith all the buzz surrounding social media, search engine optimization (SEO), and targeted ads, it’s easy to forget about one of the most reliable forms of digital marketing — email. With an average return on investment between $36 and $45 per $1 spent, email marketing is still a highly effective method to reach your target audience. […]
Read MoreYou know how hectic things can get if you’re a small business owner. When you only have a few employees, everyone wears multiple hats. You handle everything from sales to marketing to customer service and beyond. In the early days, with a handful of clients, it’s easy to organize things in a spreadsheet. But what […]
Read MoreDid you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to keep your customers coming back again and again. Whether you run […]
Read MoreCRMs are a must-have for law firms. They are designed to streamline day-to-day operations, maximize efficiency, and keep your team organized during the busy workweek. CRMs for attorneys also make it easier to track client communication, schedule appointments, and improve client relationships. With a CRM, you can get more time to focus on making court […]
Read MoreIn today’s digital age, cash has become king for fewer and fewer transactions. For businesses of all sizes, accepting electronic payments is no longer an option but a necessity. Behind the seemingly simple swipe of a card or tap of a phone lies a complex world of payment processing systems. This article unveils the inner […]
Read MoreGetting paid on time is crucial for any small business, ensuring adequate cash flow and steady growth. However, managing the invoicing and payment process can be a daunting and time-consuming task. Fortunately, the rise of digital invoicing solutions like Townsquare Interactive’s business management platform has transformed invoicing for businesses of all sizes, streamlining this crucial aspect […]
Read MoreAs a small business owner, you have many moving parts to your company, from developing new products and services to satisfying every question asked by potential customers. The larger your company grows, the more important it is to develop ways to properly manage communications, and a CRM (customer relationship management) solution is one of the […]
Read MoreIn the business world, adaptability and efficiency are linked with financial success. However, your company may require exceptional tools to achieve this. Among the various tools available, online scheduling software is a game-changer for scaling small businesses and optimizing workflow at your company. It can help many small companies—such as HVAC, towing, plumbers, roofers, contractors, […]
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