Currently Browsing: CRM

How HVAC Companies Can Benefit from CRM Software

As an HVAC specialist, interacting with customers is an essential skill for success. Using software to help take your customer interactions to new heights can give your business a competitive edge. This article will explain CRMs and discuss the benefits of using CRM software for HVAC companies and how Townsquare Interactive’s business management platform can […]

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ACH Payments: 7 Benefits for Small Businesses

When it comes to running a business, how you get paid matters significantly for maintaining smooth operations and financial stability. Beyond conventional payment methods like checks and credit cards, ACH payments offer small businesses a powerful tool for financial management and operational efficiency. Below, you’ll find out everything you need to know about ACH payments […]

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5 Features to Look For in a Business Email Management Service

As a small business owner, you work diligently to project a professional image in your business communications. Whether you’re in HVAC, towing, plumbing, roofing, contracting, law, medical services, or the restaurant industry, having a reliable and professional email system is fundamental to your business operations. With the right email management platform, you can put your […]

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How Med Spas Can Benefit from CRM & Booking Software

If your medical spa hasn’t adopted software solutions to enhance its operations and provide a better customer experience, you’re leaving money on the table. But with all of the different options on the market, where do you start? The technology that’s transforming the industry is customer relationship management (CRM) systems (online booking software). As the […]

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How to Purchase a Domain Name for Your Small Business

Today, consumers go online to find the roofers, plumbers, and lawyers they need to help them solve problems. If you want to be available to those who are searching for the services you know you can offer to them, you need an online presence. That’s where a domain name for your small business comes into […]

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5 Small Business Email Marketing Ideas for the Summer

Did you know that over 70% of Americans check their phones between two and five times per hour while on vacation? Summertime represents an opportunity for small businesses to make the most of customers’ high spirits, relaxed attitudes, and increased smartphone use. With so many people jetting off on vacation or basking in warmer weather and longer days, it’s […]

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Get Paid Faster with Small Business CRM

You’ve just finished a job and feel pretty good about it. You did your best work; now it’s time to get paid. That’s the best part, right? The reward for a job well done! But here’s the thing. Getting paid can be a bit of a mess for many small businesses. There’s no real system […]

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How Towing Companies Can Benefit from CRM Software

Tow trucks have become a staple of modern life, symbolizing the helping hand when you need it most. Whether it’s pulling a car out of a ditch or towing a broken-down vehicle to the nearest garage, tow truck drivers are the unsung heroes of the road. But even towing business owners need help sometimes. Running […]

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5 Tips for Improving Customer Interaction Management

Customers are the heartbeat of any small business, making it essential to manage every aspect of the customer journey. With customer interaction management (CIM), small businesses can engage with their customers across various touchpoints, from initial interest to conversion, retention, and loyalty. CIM is particularly important for service-based businesses relying on extraordinary customer experiences for […]

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Guide to Townsquare Interactive’s Business Management Platform: How It Works and Benefits Your Business

In today’s fast-paced business environment, efficiency is key. This is where Townsquare Interactive’s Business Management Platform comes into play—a software designed to help small businesses consolidate various operational processes in one convenient location.   Understanding the functionalities of this platform can significantly streamline operations, enabling business owners to close deals and process payments with greater speed […]

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